Last Updated: 2026-04-12
dbl9 GmbH ("dbl9") is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience of the dbl9 Platform platform for everyone and applying the relevant accessibility standards.
1. OUR COMMITMENT
We strive to ensure that our website and Services conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as published by the World Wide Web Consortium (W3C), and comply with applicable accessibility requirements, including:
- Americans with Disabilities Act (ADA) effective communication requirements (United States)
- European Accessibility Act (EAA) (European Union)
- Equality Act 2010 (United Kingdom)
2. MEASURES TAKEN
dbl9 takes the following measures to ensure accessibility:
- Include accessibility as part of our design and development process.
- Conduct regular accessibility assessments and audits of our website and Services.
- Provide accessibility training for our staff.
- Assign clear accessibility targets and responsibilities.
- dbl9 is committed to ensuring accessibility for all users and continuously works to improve conformance.
3. CONFORMANCE STATUS
The current conformance status of our website and Services is as follows:
- Website (https://dbl99.de): Partially conformant with WCAG 2.1 Level AA. We are actively working toward full conformance.
- dbl9 Platform Application: Partially conformant with WCAG 2.1 Level AA. We are actively working toward full conformance.
We are aware that some parts of our website and Services may not yet be fully accessible. We are actively working to address identified gaps and improve conformance.
4. KNOWN LIMITATIONS
While we strive for full conformance, the following areas may present accessibility challenges:
- Some older PDF documents may not be fully accessible.
- Certain interactive visualizations may have limited screen reader support.
We are working to resolve these issues and welcome feedback to help us improve.
5. FEEDBACK AND CONTACT
We welcome your feedback on the accessibility of the dbl9 Platform platform and website. If you encounter accessibility barriers or have suggestions for improvement, please contact us:
Email: office@dbl99.de Phone: +49 (0) 33970 / 544999-90
dbl9 GmbH Gewerbegebiet N 11
Neustadt, Brandenburg 16845 Germany
We will endeavor to respond to accessibility feedback within 5 business days.
6. ENFORCEMENT PROCEDURE
If you are not satisfied with our response to your accessibility concern, you may escalate the matter to:
- Relevant German equality body or supervisory authority.
dbl9 Accessibility Statement v1.0